Privacy Policy

Last updated: May 22, 2026

This Privacy Policy explains how JokaRoom Casino Review ("we", "us", "our", or "this site") collects, uses, discloses, stores and protects your personal information when you visit casinojokaroom.net or interact with our content. We are committed to complying with the Australian Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) set out in Schedule 1 of the Act.

JokaRoom Casino Review is an independent information and review site about online gambling. We do not operate a gambling service ourselves, and we do not process gambling transactions. We do, however, link out to third-party gambling operators, and we collect limited personal information when you use this site.

1. What personal information we collect

The categories of personal information we may collect about you include:

• Information you provide directly — if you email us at support@casinojokaroom.net, submit feedback, or contact us through our contact form, we receive your name, email address and the contents of your message.
• Information collected automatically — IP address, approximate location (derived from IP), browser type and version, operating system, device type, referring URL, pages viewed, time spent on each page, and click events.
• Information from cookies and similar technologies — see our Cookie Policy for the full list and how to disable them.
• Analytics data — aggregated and pseudonymous usage information provided by third-party analytics tools such as Google Analytics.

We do not knowingly collect sensitive information (as defined in the Privacy Act). We do not collect financial account details, government-issued ID numbers or biometric data on this website.

2. Why we collect your information

We collect personal information for the following purposes:

• To operate, maintain and improve our website;
• To respond to your enquiries and provide customer support;
• To measure the effectiveness of our content and identify usability problems;
• To attribute traffic from search engines and advertising partners;
• To comply with applicable laws and respond to lawful requests from authorities;
• To detect and prevent fraud, abuse and security incidents.

3. How we share your information

We do not sell your personal information. We may share information with the following categories of third parties, only to the extent necessary for the purposes set out above:

• Service providers — hosting providers, content delivery networks, analytics platforms, and email service providers that process information on our behalf under appropriate data-handling obligations.
• Advertising partners — including third-party gambling operators we review, who may receive referral identifiers (but not your name, email or other directly identifying information) when you click an outbound link.
• Authorities — where required by Australian law, a court order, or a regulator's lawful request.
• Successors — if this site is sold or merged with another entity, your information may transfer as part of that transaction.

4. Cross-border data transfers

Some of our service providers (such as cloud hosting, CDN and analytics providers) operate or store data outside Australia, including in the United States, the European Union and the United Kingdom. Where we transfer personal information overseas, we take reasonable steps to ensure that the recipient handles your information in a manner consistent with the Australian Privacy Principles.

5. How long we keep your information

We retain personal information only for as long as is necessary for the purposes for which it was collected, or as required by Australian law. Analytics logs are typically retained for 14 to 26 months. Support email correspondence is retained for up to 24 months unless you ask us to delete it sooner.

6. How we protect your information

We use industry-standard technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. These include encrypted connections (HTTPS) across the site, restricted access to support inboxes, and routine review of our third-party service providers. No system is completely secure, however, and we cannot guarantee the absolute security of information transmitted over the internet.

7. Your rights under the Australian Privacy Act

You have the following rights with respect to your personal information:

• Access — you may request a copy of the personal information we hold about you.
• Correction — you may request that we correct inaccurate or out-of-date information.
• Deletion — you may request that we delete your personal information, subject to any legal obligations we have to retain it.
• Withdrawal of consent — where we rely on consent to process your information (such as marketing cookies), you may withdraw that consent at any time.
• Complaint — you may complain about our handling of your personal information.

To exercise any of these rights, contact us at support@casinojokaroom.net. We will respond to your request within 30 days.

8. Lodging a complaint with the OAIC

If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted at oaic.gov.au or by telephone on 1300 363 992.

9. Children's privacy

This website is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us so we can delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make material changes we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice through our website.

11. Contact us